Customer Service Centre

For the Service Center, a dedicated client satisfaction survey is conducted on an annual basis. Our motto is to offer our customers and sales partners the best service at all times in an ever-changing world. A significant aspect of this customer-centricity is the annual quality surveys in the end customer segment and with our sales partners. Emphasis is placed on the perceived service quality, professionalism, and transparency of our service processes, among other things. The comprehensive approach ensures that customer feedback continuously flows directly into our quality assurance and optimization measures. In doing so, we respond quickly, deploying our innovative strength as a service for our customers and sales partners.
For the next year, it is our goal as Deutsche AM to further improve our client satisfaction through client-centered and simple solutions.